Terms of use

Last updated: 7 November 2026

1. About Couchzap

Couchzap is software for playing media from a source you set up yourself. Couchzap is provided by ITBO, registered with the Dutch Chamber of Commerce (KvK) under number 88987892, VAT number NL004677987B70. Contact: support@couchzap.com.

2. No content

Couchzap does not provide channels, movies, series, playlists, subscriptions or any other content, and does not sell, recommend or link to any provider. All content you play with Couchzap comes from a source you have set up yourself.

3. Your responsibility

You only use Couchzap with sources you are lawfully entitled to access, in compliance with the law and the rights of others. You are responsible for your subscription, your login details and the content you play.

4. Licence

You receive a personal, non-exclusive and non-transferable right to use the app. You may not modify, decompile or resell the app, except where the law or an open-source licence allows it. The app contains open-source software; the licences are listed in the app under Settings › About.

5. Availability and warranty

We do our best to make Couchzap work well, but we do not guarantee that the app will always work, be error-free or work with every source or device. Outages or restrictions at your provider are outside our control.

6. Liability

To the extent permitted by law, we are not liable for indirect damage or for damage caused by the content or service of your provider. Our liability is in all cases limited to the amount you paid us in the twelve months before the damage occurred.

7. Couchzap Pro

• Without Couchzap Pro you can try everything; playback then stops after 10 seconds. With Pro you watch without limits. Pro is a feature of the app, never content or access to content.
• Pro is a monthly subscription, purchased in the app through the App Store or Google Play. You see the price in the app before you buy. The purchase is also subject to the terms of that store.
• The subscription renews automatically until you cancel. Cancel in the App Store (your Apple ID settings) or in Google Play (Subscriptions); for the App Store at least 24 hours before the end of the period. You keep Pro until the end of the paid period.
• App Store: Pro works on all your Apple devices with the same Apple ID, plus one linked device without the App Store (such as a Samsung or LG TV). Google Play: on up to 2 devices at the same time, for example including a linked TV. You replace or release a device in the app.
• Right of withdrawal: Pro starts immediately after purchase; by agreeing to that, the 14-day right of withdrawal for digital content lapses. Refunds are handled by the store under its own policy (Apple: reportaproblem.apple.com; Google: Google Play).
• The store announces price changes in advance; you can then cancel.

8. Changes

We may change these terms. The current version is on this page. We will announce significant changes in the app beforehand.

9. Governing law

These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands, unless mandatory law provides otherwise.

Contact

ITBO · support@couchzap.com